How can we help?
Get help with Relay and Bracket. Reach out directly or consult our troubleshooting guides and shortcut tables.
Direct Studio Support
Have a question, feedback, or need assistance with your local project? Email our engineering desk directly.
Response Commitment
We aim to reply promptly. Please include the specific app name (Bracket or Relay), your macOS version, and steps to reproduce any unexpected behavior.
App Store Purchases
Mac App Store licenses and downloads are managed directly by Apple via your Apple ID.
Send Support Inquiry
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Common Troubleshooting Steps
Solutions to frequent questions across Bracket and Relay.
claude_desktop_config.json, set the command to /Applications/Relay.app/Contents/MacOS/relay with args ["--mcp", "--key", "RLY-YOUR-KEY"]. Relay will run headless via stdio and provide full context to Claude.
while(count < 10), forgetting count++ would ordinarily freeze a web browser. Bracket injects iteration counters to safely halt runaway execution before your editor freezes.
~/Library/Application Support/com.echosystems.relay/. Files are guarded by kernel-level flock advisory locks, atomic writes, and automated .bak backups. Plaintext passkeys are never stored; only one-way SHA-256 digests exist on disk.
about.html). You can choose between shared or dedicated styles. To link between pages, write a standard anchor tag in HTML: <a href="about.html">About</a>.
Keyboard Shortcuts Reference
Essential shortcuts for working efficiently across Bracket and Relay.
Bracket Editor Shortcuts
Relay Flight Tower Shortcuts